…responsible some of AMA’s major academic events in 2019/2020. Dr Gustafsson’s research has won the best paper award in journals such as Journal of Service Research and Journal of Service Management. Recently he received he received the Christopher Lovelock Career Contributions to the Services Discipline Award. Dr. Martin Löfgren is the Head of Karlstad Business School at Karlstad University, Sweden and an Associate Professor in business administration. He earned his PhD in 2006 and became an associate professor…

…Gediminas Avenue 7, Vilnius, Lithuania. See the full programme Keynote Speakers Dennis T. Jaffe is a Senior Research Fellow at Banyan Global Family Business Advisors. He holds a PhD from Yale University. Over a 40-year career, as professor, organizational consultant and family therapist, he has helped families with a family business, family office or family foundation, overcome personal challenges that get in the way of successful and fulfilling generational transfer…

…usual track, or rather, switched tracks. After working in the private sector, he completed a master’s degree in corporate finance and banking at the University of Amsterdam, and after that, he got a PhD in finance at the London Business School. His career was definitely on the academic track. “The path was long and interesting, but studying at SSE Riga was critical to giving me a start on what I have ended up doing. Right after SSE Riga I started working, but then realized I needed some more intellectual…

…Europe, etc.). Having received several research grants and fellowships, she has been also recognized for her teaching undertakings, including the prestigious Austrian State Award for Excellent Teaching “Ars Docenci 2016.” Before starting her academic career, Aleksandra Klein has gained valuable practical experience in management consulting, banking and finance, as well as social business and entrepreneurship, which she is keen to apply in her research and teaching endeavors. Discussion moderated by…

…SSE Riga as well as numerious technical certifications related to data, analytics and AI domains. Daniels Pavļuts, Multi-sector management professional Daniels is a Latvian multi-sector management practitioner and over the course of his career has held a number of senior management positions in various industries and sectors, such as at Swedbank Latvia, Latvian Chamber of Commerce and Industry and Latvian Startup Association. He has also served as a two-time government minister of Latvia…